Step Ahead Tuition
Owned by Nauman Hijaz
Pelham Court, Hemel Hempstead, HP2
United Kingdom
Effective date: 27/05/2026
Who We Are
Step Ahead Tuition provides educational tuition services to students in the UK and internationally through online and in-person learning where applicable.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, contact us, book tuition sessions, or sign up for emails or resources.
What Information We Collect
We may collect and process the following information:
Name
Email address
Telephone number
Billing and payment details
Student name and age group
Educational information relevant to tutoring
Messages sent through contact forms or email
Technical website data, such as IP address, browser type, and device information
We collect only the information reasonably necessary to provide our services.
How We Use Your Information
We use your information to:
Respond to enquiries
Arrange and manage tuition sessions
Process payments
Send updates about lessons or services
Provide educational resources
Improve our website and services
Meet legal and regulatory obligations
Where required by law, we will ask for your consent before sending marketing emails.
International Students
As we work with students and parents worldwide through online tuition, your information may be processed outside your country of residence.
We take reasonable steps to ensure that any data handling remains secure and compliant with applicable privacy laws.
Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Contractual necessity
Legitimate interests
Legal obligations
Consent, where applicable
How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
Your data is stored securely using trusted third-party platforms for email, scheduling, payment processing, and online learning.
We retain personal data only for as long as necessary for business, legal, or safeguarding purposes.
Sharing Your Information
We do not sell your personal information.
We may share data with trusted third-party providers who help us operate the business, including:
Payment processors
Email marketing providers
Video conferencing platforms
Scheduling software
Website hosting providers
These providers only process data as necessary to deliver their services.
Cookies
Our website may use cookies and similar technologies to improve user experience and analyse website traffic.
Cookies may include:
Essential website functionality cookies
Performance and analytics cookies
Security cookies
Preference and settings cookies
You can control or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.
Your Rights
Depending on your location, you may have rights relating to your personal data, including the right to:
Access your data
Correct inaccurate data
Request deletion of data
Restrict or object to processing
Withdraw consent
Request data portability
To exercise any of these rights, please contact us using the details below.
Children’s Privacy
As tuition services involve children and young people, parents or guardians should provide information on behalf of students under 18 where appropriate.
We take safeguarding and data protection seriously and only collect information necessary to provide educational services.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
Contact
For any privacy-related questions or requests, please contact:
Step Ahead Tuition
Nauman Hijaz
Pelham Court
Hemel Hempstead, HP2
United Kingdom